Downtown Hair Studio
316 E Commercial Ave.
Lowell, IN 46356
219-696-9900
 

1. General Information

By visiting, booking, or receiving services from Downtown Hair Studio, you agree to the following Terms & Conditions. These terms are designed to ensure a smooth, respectful, and professional experience for all clients and staff.
 

2. Appointments & Walk-Ins

Appointments are encouraged to guarantee your preferred time and stylist. Walk-ins are always welcome and will be accommodated based on availability.
 

If you need to cancel or reschedule an appointment, we kindly ask that you provide reasonable notice so we may offer that time to another client.
 

3. Studio Hours

• Monday: 12:00 PM – 8:00 PM

• Tuesday – Thursday: 9:00 AM – 8:00 PM

• Friday: 9:00 AM – 3:00 PM

• Saturday: 8:00 AM – 2:00 PM

• Sunday: Closed
   

Hours may be subject to change during holidays or special circumstances.
 

4. Payments

Payment is due at the time services are rendered. We accept standard forms of payment, and pricing may vary depending on service complexity, length, and stylist.
 

5. Satisfaction Policy

Our goal is for every client to leave feeling confident and satisfied. If you have concerns regarding your service, please contact us within a reasonable timeframe so we can address and resolve the issue.
 

6. Text Message Communications

By providing your phone number, you consent to receive text messages from Downtown Hair Studio through our computer-based messaging system. These messages may include:
 

• Appointment confirmations and reminders

• Scheduling updates

• General communication regarding your visit
   

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by notifying us directly.

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We respect your privacy and will never sell or share your contact information with third parties for marketing purposes.

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7. Client Conduct

We strive to maintain a welcoming and professional environment. We reserve the right to refuse service to anyone displaying inappropriate, disruptive, or disrespectful behavior toward staff or other clients.

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8. Liability

Downtown Hair Studio is not responsible for any allergic reactions or sensitivities if prior conditions or concerns are not disclosed before services are performed. Clients are encouraged to communicate any allergies, sensitivities, or hair history before their appointment.

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9. Updates to Terms

These Terms & Conditions may be updated at any time. Continued use of our services constitutes acceptance of any changes.

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If you have any questions regarding these Terms & Conditions, please contact us at 219-696-9900.

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We appreciate your trust in Downtown Hair Studio and look forward to serving you.